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Insurance: compare the policy, not just the premium

Use the Insurance Development and Regulatory Authority (IDRA) as a starting point for regulatory and policyholder resources. Verify the insurer and the exact product before committing.

Questions to ask

  • Which events are covered and excluded?
  • What are the limits, waiting periods, excesses and renewal terms?
  • What premium and other costs are payable, and when?
  • What documents and time limits apply to a claim?
  • How can you complain if a dispute remains unresolved?

Ask for the policy wording and schedule in a form you can keep. Check that the written terms match any explanation you were given. IDRA also provides an e-service portal with policyholder and complaint resources.

This is a comparison checklist, not advice that a particular policy suits you or a guarantee that a claim will be paid.

Sources and further information

Sources checked 24 October 2026. Confirm current conditions with the responsible organisation.

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