Start with Bangladesh Bank’s financial-sector directory and official bank links rather than an old contact list.
Find the bank’s own website
Bangladesh Bank provides bank and financial-institution information and a directory of useful links. Confirm the institution’s current name and website there, then check the bank’s own product and branch information.
Compare an account
- Which documents and residency conditions apply?
- What are the minimum balance and ongoing charges?
- Which withdrawal, transfer and digital-service fees apply?
- How do you report a problem?
Read the bank’s current schedule of charges and terms before opening an account. A directory listing is not a product recommendation or a guarantee of returns.
If a problem remains unresolved
Start with the institution’s complaint channel. Bangladesh Bank publishes guidance on escalation to its Customers’ Interest Protection Center; check that guidance for the information required.